FlashDMX End User License Agreement

Version 1.0 · Effective date: 19 November 2026

This agreement (“License”) is a contract between you (“the User”) and Ximo Chisvert Gómez, trading as Flash AV, Spanish tax ID (NIF) 23915970H, with registered address at C/ Madrigal de las Altas Torres, 13, 46291 Benimodo (Valencia), Spain (“Flash AV”). It governs the use of the FlashDMX program, its editions (Pro, Club and GO), its add-ons, its updates, the iPhone and iPad remote, the fixture libraries and the documentation (together, “the Software”).

By installing, activating or using the Software, the User accepts this License. If you do not accept it, do not install or use the Software.

This License is available in Spanish and English. Both versions have the same value. If they differ and the User is a consumer, the interpretation more favourable to the consumer applies.

1. What is granted

1.1. Flash AV grants the User a personal, non-exclusive, non-transferable licence, revocable under clause 3.4, to use the Software during the subscribed period, on the number of Macs and with the number of DMX universes included in the edition and plan purchased.

1.2. The Software is licensed, not sold. Flash AV keeps all intellectual and industrial property rights in the Software, its code, interface, texts, logo and the FlashDMX trademark.

1.3. Editions and add-ons (for example Sync or the remote) only give access to the features included in what was purchased. Features announced as “coming soon” are not part of the License until they are released.

1.4. Editions. GO includes Live, Patch and Timeline. Pro includes all the features of the edition; synchronisation with players (Sync) is a paid add-on. Club runs in use-only mode, with Live as the main screen: the programming is prepared and protected by Flash AV, and programming mode can only be opened with a temporary 24-hour code provided by Flash AV. Sync is a paid add-on in Club. GO does not include Sync. Bypassing the Club programming protection is a breach of clause 2(d).

2. What is not allowed

Except where the law expressly allows it and this cannot be excluded by contract, the User may not:

  1. copy, sell, rent, lend, sublicense or distribute the Software or its licence keys;
  2. modify, translate or create derivative works of the Software;
  3. decompile, disassemble or reverse engineer the Software, except in the cases and within the limits allowed by article 100 of the Spanish Intellectual Property Act and article 6 of EU Directive 2009/24/EC (in particular, to obtain the information needed for interoperability with an independently created program), or by the mandatory law of the User’s country;
  4. bypass, disable or tamper with the licensing, activation or expiry system;
  5. use the Software on more devices or universes than purchased;
  6. remove or alter copyright, trademark or third-party licence notices.

3. Term, renewal and termination

3.1. FlashDMX licences are annual or monthly, unless the offer says otherwise. They renew automatically at the end of each period, unless the User cancels the renewal beforehand, as set out in the Terms of Sale.

3.2. If the licence expires or is cancelled, the Software switches to free mode, with no time limit: everything can still be used (opening, programming and visualising projects) except DMX output over the network (Art-Net). Projects and files created by the User belong to the User and stay on their Mac.

3.3. Free trial. Flash AV may offer a 7-day free trial with all features, which starts automatically the first time the Software is opened on a Mac with an internet connection. When it ends, the Software switches to free mode unless the User buys a licence. One trial per Mac.

3.4. Flash AV may terminate this License if the User seriously breaches clause 2, after written notice giving a reasonable period to remedy the breach where possible. The User may stop using the Software at any time.

4. Updates and support

4.1. During the subscribed period, the User is entitled to the updates that Flash AV releases for their edition, including security updates.

4.2. Flash AV may improve, change or remove features. If a change significantly reduces an essential feature already paid for, a consumer User may terminate the contract and receive the pro-rata part of the price for the unused period.

4.3. Support is provided online, in Spanish and English, under the terms of the edition purchased.

5. Safe use: strobe, haze and third-party equipment

5.1. FlashDMX controls lighting and effects equipment (including strobes, moving heads, smoke and haze machines, CO2, confetti and flame effects) that can cause harm if installed or used incorrectly. The User is solely responsible for the installation, rigging, power supply, maintenance and use of that equipment, for complying with venue rules and applicable regulations, and for having the necessary qualified staff.

5.2. Photosensitivity. Flashing lights, strobe and some light patterns can trigger epileptic seizures in photosensitive people. The User must warn the audience when using these effects and adjust their intensity and frequency. The automatic features (Automatic, AutoShow, Autoprogram) generate effects without direct human input: the User must supervise them.

5.3. Haze and special effects. Smoke and haze can set off fire detectors, reduce visibility and affect people with respiratory conditions. Pyrotechnic, flame, CO2 or confetti effects require the permits and staff required by local regulations. FlashDMX only sends DMX commands; it does not replace safety systems or an operator.

5.4. Compatibility. FlashDMX communicates with third-party equipment and software (for example Pro DJ Link-compatible players, Art-Net and sACN nodes, Resolume). Flash AV does not control those products and does not guarantee that they will keep working if their manufacturer changes the firmware or protocol.

5.5. The User must test the setup before every event and always have a means of manual control or emergency shutdown that does not depend on the Software.

6. Warranty

6.1. Consumers. If the User is a consumer, they have the legal conformity rights for digital content and services granted by Spanish consumer law (Texto Refundido de la Ley General para la Defensa de los Consumidores y Usuarios) and by the mandatory consumer law of their country of residence. This License does not limit those rights.

6.2. Business users. If the User acquires the Software for their trade, business or profession, and to the extent permitted by law, THE SOFTWARE IS PROVIDED “AS IS”, WITHOUT ANY WARRANTY THAT IT IS ERROR-FREE, WILL RUN WITHOUT INTERRUPTION OR IS FIT FOR A PARTICULAR PURPOSE. Flash AV will fix reproducible faults reported to it within a reasonable time.

7. Liability

7.1. Flash AV is not liable for damage caused by: use of the Software contrary to this License or its warnings; the installation or use of lighting and effects equipment; failures of third-party equipment, networks, cables or software; or failure to test before the event.

7.2. Business users. Flash AV’s total liability to a business User, for any cause, is limited to the amount the User paid for the License in the twelve (12) months before the event giving rise to the claim. Flash AV is not liable to business Users for loss of profit, loss of contracts, events or reputation, or for indirect or consequential damage.

7.3. Nothing in this License limits Flash AV’s liability for wilful misconduct or gross negligence, for death or personal injury, or any other liability that cannot be limited by law. For consumer Users, liability is governed by applicable consumer law.

8. Third-party software and trademarks

8.1. The Software includes third-party components under their own licences (for example Open Fixture Library data under the MIT licence). Their notices are in FlashDMX → About → Third-party licences and take precedence over this License for those components.

8.2. CDJ, XDJ, rekordbox and Pro DJ Link are trademarks of AlphaTheta Corporation. Art-Net™ Designed by and Copyright Artistic Licence Holdings Ltd. Resolume is a trademark of its owner. Apple, Mac, iPhone, iPad and macOS are trademarks of Apple Inc. FlashDMX is not affiliated with, sponsored or endorsed by any of them; their names are used only to indicate compatibility.

9. Personal data

Personal data is processed under the FlashDMX Privacy Policy, available at https://flashdmx.com/en/legal/privacy and in the app.

10. Assignment

The User may not assign this License without Flash AV’s written consent. Flash AV may assign it if the business is transferred, keeping the User’s rights.

11. Changes to this License

Flash AV may update this License. Changes will be notified in the app or by email at least thirty (30) days in advance and will apply from the next renewal. If the User does not agree, they may cancel the renewal.

12. Governing law and courts

12.1. This License is governed by Spanish law.

12.2. If the User is a consumer, this choice of law does not deprive them of the protection of the mandatory laws of their country of residence, and they may bring claims before the courts of their place of residence. EU consumers may also use an out-of-court consumer dispute resolution body.

12.3. If the User is a business, the parties submit to the courts of Carlet (Valencia), Spain.

13. Contact

Ximo Chisvert Gómez (Flash AV) · C/ Madrigal de las Altas Torres, 13, 46291 Benimodo (Valencia), Spain · info@flashdmx.com